Text to 9-1-1
What is text-to-9-1-1?
Text-to-9-1-1 refers to the ability to send text messages to local 9-1-1 call centers during an emergency.
What are the benefits of text-to-9-1-1?
There are many significant benefits to consumers, especially in cases when the caller cannot communicate verbally. Text-to-9-1-1 can be useful to the approximately 34 million Americans who are hard of hearing, deaf or speech-impaired. Text-to-9-1-1 can also help in situations when a crime is in process; the caller is facing domestic abuse; the caller is injured and cannot speak; or other scenarios.
Can I send a text to 9-1-1?
NOTE: Until text-to-9-1-1 service is implemented in a given area, texters in those areas will receive an automatic “bounce-back” message indicating that text-to-9-1-1 is not yet available and advising to use another method to contact emergency authorities.
How to text 9-1-1 in an emergency:
Below are a few things to know if you need to text 9-1-1: